Articles by Query Group’s Ann Ray

Welcome!
You’ll find Articles’ Categories at the left, and a few favorites below.

Recent Additions

Pain vs. Pleasure in Product Decisions
Are you inferring when you could ask?
Coping with Political Polling Overload
Bookshelf: “Rocket Surgery Made Easy” for DIY Usability Testing
Analysis by Layers
Using Skips in Surveys

Top Tags

Benchmarks & trending Biased research CAPI & CATI Comments Customer satisfaction Data validation Developing surveys Import & export Incentives Market research Postcoding Response rates Risk Sampling Scales Service quality Statistics Usability Web surveys Writing questions

Perennial Favorites

Running a solid correlation
Stupid Excel data tricks
Understanding Chi Square
Can someone neither agree nor disagree?
Typical response rates
Creative password schemes

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info@querygroup.com

Thanks again for the excellent training sessions. You were able to keep it interesting and worth every penny. You have such a thorough understanding of the software. ~~sigh~~ to be that wise!

Susan L. Despot
California University of Pennsylvania