Articles and resources tagged “CAPI & CATI”
- Creative password schemes
- While we always like to study best practices, sometimes it's the failures which are most illuminating—in this case an unusual password design. The plan was hatched by a client's client before we came in on the rush project, so I...
Read Article - BY: Ann Ray on February 21, 2006 | Last updated April 25, 2008
- COMMENTS: 0
- CATEGORIES: Questionnaires | Technology
- TAGS: CAPI & CATI | Data validation | Passwords | Usability | Web surveys
- One page per question syndrome
- A common design for surveys is to make them like a PowerPoint slide show, with one question on each page. In practice, what this does is make the survey longer for respondents, which is a good way to irritate them...
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- BY: Ann Ray on July 28, 2006 | Last updated April 28, 2008
- COMMENTS: 0
- CATEGORIES: Questionnaires
- TAGS: CAPI & CATI | Layout & styles | Usability | Web surveys
- Piping answers and data in surveys
- "Piping" at its most generic refers to moving information in, out, and around a survey. This makes it a very useful technology for any dynamic survey (Web, telephone, kiosk), potentially enriching the respondent experience or increasing data quality. It's also...
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- BY: Ann Ray on October 30, 2006 | Last updated May 19, 2008
- COMMENTS: 0
- CATEGORIES: Data Handling | Questionnaires | Technology
- TAGS: CAPI & CATI | Import & export | Piping | Telephone surveys | Web surveys
- When surveys are too adaptive
- One of the strengths of Web, CATI and CAPI surveys is their adaptability. We can create a questionnaire which tailors itself in obvious and hidden ways to a respondent's answers. While in a sense the respondent is "driving" this process,...
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- BY: Ann Ray on June 8, 2006 | Last updated April 28, 2008
- COMMENTS: 0
- CATEGORIES: Management | Questionnaires | Technology
- TAGS: CAPI & CATI | Data cleaning | Developing surveys | Open-ended questions | Postcoding | Web surveys
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