Articles and resources tagged “Testing”

Single or multiple—avoiding a common mistake: Survey designers of all experience levels make mistakes, and even when we have multiple proofreaders it's amazing what can be missed. I've seen errors ranging from typos to—more than once—overlooking an entire division of employees. These things happen. This article...; Read Article; BY: Ann Ray on June 29, 2006 | Last updated April 25, 2008; COMMENTS: 0; CATEGORIES: Questionnaires; TAGS: Scales | Testing
Want to write better surveys?: Answer every one you can. When I spot a "Take our survey" link on a Web site or feedback URL on a store receipt, I generally answer the questionnaire. Sometimes it's a smooth, well orchestrated experience. Occasionally I find myself...; Read Article; BY: Ann Ray on August 29, 2006 | Last updated April 28, 2008; COMMENTS: 0; CATEGORIES: Management | Questionnaires; TAGS: Developing surveys | Scales | Testing | Usability | Writing questions