Articles and resources tagged “Web surveys”

Automatic Summaries vs. Answer Piping in Apian SurveyPro: Someone on the Apian discussion list had a question about the SurveyPro 5 Answer Summaries feature, which is essentially: You marked these responses, are you sure? Print your replies for your records. This got me to playing around with it...; Read Article; BY: Ann Ray on March 18, 2010 | Last updated March 18, 2010; COMMENTS: 0; CATEGORIES: Apian SurveyPro; TAGS: Apian Software | Piping | SurveyPro | Web surveys
Can usability be worth $4/form submission?: Recently I decided it was. People generally agree investing in usability for Websites and Web applications is a “good idea” when it comes to retaining visitors and users—or in my specialty, survey respondents. The challenge is assigning a value to...; Read Article; BY: Ann Ray on March 11, 2009 | Last updated March 11, 2009; COMMENTS: 0; CATEGORIES: Management | Questionnaires; TAGS: Usability | Web surveys
Creative password schemes: While we always like to study best practices, sometimes it's the failures which are most illuminating—in this case an unusual password design. The plan was hatched by a client's client before we came in on the rush project, so I...; Read Article; BY: Ann Ray on February 21, 2006 | Last updated April 25, 2008; COMMENTS: 0; CATEGORIES: Questionnaires | Technology; TAGS: CAPI & CATI | Data validation | Passwords | Usability | Web surveys
E-mail alerts when surveys are completed: Some surveys have very infrequent responses, going days or even weeks without a submission. Rather than heading out to your Web host to keep checking for responses, it can be handy to just get an e-mail alert when someone completes...; Read Article; BY: Ann Ray on December 6, 2006 | Last updated April 24, 2008; COMMENTS: 0; CATEGORIES: Technology; TAGS: Project management | Web surveys
IP Addresses and Surveys: Because we're not binary beings, we have text domain names such as: practicalsurveys.com to reach Websites, but what really directs traffic around the Internet are the corresponding numeric identities, IP (Internet Protocol) addresses: 209.197.67.60 In addition entering IP addresses as...; Read Article; BY: Ann Ray on October 3, 2009 | Last updated October 3, 2009; COMMENTS: 0; CATEGORIES: Questionnaires | Technology; TAGS: Web surveys
One page per question syndrome: A common design for surveys is to make them like a PowerPoint slide show, with one question on each page. In practice, what this does is make the survey longer for respondents, which is a good way to irritate them...; Read Article; BY: Ann Ray on July 28, 2006 | Last updated April 28, 2008; COMMENTS: 0; CATEGORIES: Questionnaires; TAGS: CAPI & CATI | Layout & styles | Usability | Web surveys
Piping answers and data in surveys: "Piping" at its most generic refers to moving information in, out, and around a survey. This makes it a very useful technology for any dynamic survey (Web, telephone, kiosk), potentially enriching the respondent experience or increasing data quality. It's also...; Read Article; BY: Ann Ray on October 30, 2006 | Last updated May 19, 2008; COMMENTS: 0; CATEGORIES: Data Handling | Questionnaires | Technology; TAGS: CAPI & CATI | Import & export | Piping | Telephone surveys | Web surveys
Preventing duplicate survey responses: A common concern is how to deal with duplicated survey responses. In practice, this is an issue when the benefit to multiple submits outweighs the effort of making them. For most surveys, the challenge is getting people to complete once....; Read Article; BY: Ann Ray on November 13, 2007 | Last updated April 28, 2008; COMMENTS: 0; CATEGORIES: Respondents | Technology; TAGS: Data validation | Passwords | Sampling | Web surveys
The joy of a Web developer on call: One of the great things about the Web is that almost any functionality is possible—it's just a small matter of programming (and budget and time and compromises). Sometimes you can imagine a widget which will make your respondent's or visitor's...; Read Article; BY: Ann Ray on August 27, 2007 | Last updated April 22, 2008; COMMENTS: 0; CATEGORIES: Management | Technology; TAGS: Web surveys
To pop-up or not?: Just as spammers have made e-mail invitations a perilous exercise, pop-up ads have made Web-based survey invitations challenging. Internet Explorer and Firefox install with pop-up blocking on by default, and people aren't exactly rushing to turn it off. So when...; Read Article; BY: Ann Ray on February 21, 2006 | Last updated April 25, 2008; COMMENTS: 0; CATEGORIES: Respondents | Technology; TAGS: Sampling | Web surveys
Using survey respondent panels: When you're conducting market research, one of the challenges is locating potential respondents. You have a few options for reaching beyond your customers: Banner ads Viral spreading of the link Postal mail invitations Survey panels Note that some of these...; Read Article; BY: Ann Ray on October 11, 2006 | Last updated November 24, 2008; COMMENTS: 0; CATEGORIES: Respondents; TAGS: Market research | Panels | Response rates | Sampling | Web surveys
Web surveys: Your server or theirs?: Just because you have a Web server doesn't mean it's the best choice for running your Web surveys. While your own box has the advantage of full control, it also has some drawbacks. This doesn't mean you have to go...; Read Article; BY: Ann Ray on October 20, 2006 | Last updated May 19, 2008; COMMENTS: 0; CATEGORIES: Management | Technology; TAGS: Project management | Survey hosting | Web surveys
When surveys are too adaptive: One of the strengths of Web, CATI and CAPI surveys is their adaptability. We can create a questionnaire which tailors itself in obvious and hidden ways to a respondent's answers. While in a sense the respondent is "driving" this process,...; Read Article; BY: Ann Ray on June 8, 2006 | Last updated April 28, 2008; COMMENTS: 0; CATEGORIES: Management | Questionnaires | Technology; TAGS: CAPI & CATI | Data cleaning | Developing surveys | Open-ended questions | Postcoding | Web surveys