Questions and Answers in Attitude Surveys: Experiments on Question Form, Wording, and Context
Despite being in a quantitative industry, surveyors rarely conduct tests to measure what happens when we rearrange questions, add a neutral point in a scale, or make other adjustments. If you're ready to absorb some more advanced issues, complete with footnotes, this is a great book to pick up. Note that the 1996 copyright is simply a reprint of the 1981 text.
Think I shall rename you—Ann ‘Lifesaver’ Ray.
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